Voice assistant solutions for professional settings

We’re moving voice assistant technology out of living rooms, taking it to a professional level. There are numerous possible applications for Allinga. Fraunhofer speech technologies can be used to automate processes, make the operation of devices more intuitive, or retrieve information more quickly.

Our voice assistant solutions are already in use in various sectors, including industrial automation, at banks and (government or local) authorities, but also at events and in the healthcare sector. Allinga is always tailored to your processes and needs.

Current projects

Voice assistant solutions save time and money in industrial production.
 

Challenges

• Manual documentation and the entry of data into devices interrupt the production workflow.
• Background noises in the production facility and in offices, make conditions more challenging for speech-assisted systems and devices.
• Retrieving information from databases and documentation manually can be complicated and often requires multiple steps.

Allinga speech technology solutions

• Allinga speech recognition can be tailored to recognize specialist terminology and adjusted to the background noise of the environment, making it reliable and robust – for example, for telephone calls in a noisy environment.
• Using voice-control for contactless documentation of work steps in production and quality control is easy, fast and hygienic.
• Allinga software supports the integration of existing knowledge representations. This allows it to quickly and intuitively retrieve information from your data sources via natural language control.

The growth in digitalization is opening the door for AI-based services in healthcare facilities and for patients at home. Technological support for personnel in hospitals or care homes can help to reduce the pressure on the healthcare system.
 

Challenges

• Healthcare facilities and services have extremely strict data-protection requirements, especially with regard to personal health data.
• In healthcare settings there is a high density of specialist vocabulary and abbreviations.
   

Allinga speech technology solutions

• Allinga speech recognition can be trained and adapted to specific specialist vocabulary and proper nouns. This enables the software to produce, for example, a reliable transcript of doctors’ letters and protocols.
• Contactless documentation of work steps during the diagnosis and therapy means that medical personnel have their hands free for more important tasks.
• Information can be intuitively retrieved from medical records via speech commands.
• Medical devices and instruments can also be controlled by speech.
• The Allinga voice assistant supports emergency calls and the provision of information – for example at home or in a care-home setting.

Voice assistants can make information access and processing significantly easier for public authorities and agencies
 

Challenges

• In lines of work such as the judiciary or the police, it must be possible to retrieve information easily around the clock.
• Information retrieval should be as straightforward as possible for citizens and employees.
• Public authorities and agencies handle sensitive data that must be well protected.
  
  

Allinga speech technology solutions

• Allinga speech recognition can be trained on specific, specialist vocabulary and proper nouns.
• Allinga enables reliable transcription, for example, of minutes.
• The natural-sounding Allinga voice assistant helps visually impaired users when they visit websites and fill out forms.
• The Allinga voice assistant system complies with European data-protection standards and has been designed to ensure data sovereignty from evaluation right through to implementation.

Integrating speech technologies, for example, in the form of live-subtitling or audio output, improves the accessibility of events and entertainment offers.

Challenges

• Cultural events should be designed to be as accessible as possible, to allow people with restrictions on their lives to participate.
• Regional dialects, specialist terminology and proper nouns are often falsely recognized by conventional speech technology and must be adjusted manually, at great effort.
• Brands and people require synthesized speech to be personalized and recognizable.
  
  

Allinga speech technology solutions

• Allinga aims to effectively remove communication barriers, for example, with real-time subtitling.
• Allinga can be individually adapted to recognize specific dialects or specialist terminology and thus enables reliable support for all kinds of events.
• Allinga speech synthesis is personalizable and can be adapted to individual voices and their expression of emotions.

The large volumes of structured data that typically exist hold potential for the use of AI to support standard processes and information retrieval, for example in customer service settings.

Challenges

• The financial sector requires a tailored solution that understands specialist terminology, product names and abbreviations.
• Financial data are extremely sensitive and must be especially well protected.

Allinga speech technology solutions

• Allinga speech recognition can be adjusted to your specific requirements, such as specialist vocabulary and product names, facilitating information retrieval requests using the terms and language you are used to.
• The Allinga voice assistant system complies with European data-protection standards and has been designed to ensure data sovereignty from evaluation right through to implementation.